Return Policy

Return & Refund Policy

At David Walker Parfum, we take great pride in the quality of every fragrance we craft. If for any reason you are not entirely satisfied with your purchase, we are here to help.

Returns

We accept returns within 14 days of the delivery date. To be eligible for a return, items must be unused, in their original sealed packaging, and in the same condition in which they were received.

To initiate a return, please contact us at hello@davidwalker.com with your order number and reason for return. Our team will provide you with the return instructions.

Non-Returnable Items

Due to the nature of luxury fragrance products, we are unable to accept returns on:

• Opened or used fragrances
• Items not in their original packaging
• Gift sets that have been partially used

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days to your original payment method.

Exchanges

We do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at hello@davidwalker.com. We will arrange a replacement or full refund at no additional cost to you.